This website is owned and operated by Horizon Family Solutions (“HFS” – “We”).
Information we collect and how we use it
In order to provide and enhance our website and services, we may collect the following types of information:
Information you provide
HFS collects personal information that users provide through optional, voluntary submissions, such as email and online contact forms. Personal information means any information that may be used to identify an individual, including, yet not limited to, your name and email address.
The types and amount of personal information we collect may vary, depending on what information you choose to provide.
Some of the ways in which we use this information are to 1) provide you with content relevant to you, 2) offer personalized features, 3) tailor your user experience, 4) validate your identity, and 5) prevent fraud.
Any improper collection or misuse of information is a violation of our Terms of Service and should be reported to firstname.lastname@example.org.
Information on Usage
We track the usage of our website and our services on other websites to improve the services we offer to our users. For example, we collect user traffic patterns to help improve site flow and usability. We may use anonymous and demographic/audience Internet usage data to define various users types and customize the experience for those user types.
We use Google Analytics. Most browsers are initially set up to accept cookies, however, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Use of aggregate information
We may use your personal information without identifying you as an individual.
This type of information is generally collected and analyzed for all users of our website to determine the overall, aggregate trends of and statistics about our users, not for the behaviors of individual users.
For example, we may aggregate demographic data to help us improve and market the services we offer to users. This non-personal information is used to help us improve this website and services.
When you send email or other communication to us through our site, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.
We do not knowingly request or collect personal information from anyone under the age of 13. Out website and its services are not intended for or designed to be used by anyone under 13 years of age. When you use our service, you represent that you are 13 years of age or older. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
Transfer and Information Sharing Policy
We may share personal information about site users with third parties when doing so is 1) appropriate to carry out a user’s request, 2) reasonably necessary to offer the service, 3) reasonably believed to be legally required, or 4) is in HFS’s interest to protect its property or other legal rights or the rights or property of others.
HFS’s website or its services on other websites may contain links to non-HFS websites. We are not responsible for the privacy practices of other websites.
We encourage our users to be aware when they leave our site to review the privacy terms of other websites that collect personal information.
International Visitors and Customers
This website is hosted in the United States. When you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:
- The transfer of your personal data to the United States as indicated above.
We use standard practices including secure server layer software (SSL) and firewalls to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. We are not responsible for the circumvention of any privacy settings or security measures associated with our website or our services offered on other websites. No data transmissions over the Internet can be guaranteed to be 100% secure.
Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems.
Should HFS learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this website, or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website and HFS’s services on other websites. We may post a notice on our website should a security breach occur, the viewing of which requires a web browser. In these circumstances, we may also send an email to you at the email address you have provided to us.
Depending on where you live, you may have a legal right to receive notice of a security breach in writing. Changes and Updates
Non-material changes will take effect immediately.
4450 Arapahoe Avenue | Suite 100
Boulder, Colorado 80303
Should you have a privacy concern regarding the use of data you have provided to HFS, please write to: Dore@dorefrances.com. In the event that we are still unable to resolve your concerns, HFS is committed to cooperating to achieve a proper resolution of your privacy concerns.
Effective Date: January 1, 2018